F4G PRIVACY POLICY

Foundations4growth Ltd take your privacy seriously and will only use your personal information to contact you so that we can provide the services you have requested from us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

 

By visiting www.foundations4growth.co.uk you are accepting and consenting to the practices described in this policy. For the purpose of the Data Protection Act 1998 (the Act), the data controller is: Jan McLean-Smith, The Hay Loft, Lilford Northants PE8 5SG

We are committed to protecting your privacy in accordance with the Data Protection Act 1998 and GDPR. Under these Acts, we have a legal duty to protect any information we collect from you. We take appropriate security measures to safeguard your data and apply security standards and controls to prevent any unauthorised access to it.

When you visit this website, we do not use cookies for collecting personal information and will not collect any information about you unless you contact us by email, telephone or by post. If you send an email message or complete an on-line form, your email/postal address and any information you provide is used to deal with and respond to your query or comments.

This information will only be disclosed to us in order to deal with or respond to your message. Please let us know if you would prefer that we did not store such data in your case.

Information we may collect from you

We may collect and process information you give us by corresponding with us by phone, email or otherwise and this may include:- name, job title, company and contact information including email address and phone number, coaching, consulting and/or training history, general requirements. Some details will be business information and not all will fall into the category of personal data.

Please let us know if you would prefer that we did not store such data in your case.

We are the sole owners of the information collected. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

 

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request.

 

Unless you ask us not to, we may contact you via email in the future to tell you about our products or services, or changes to this privacy policy.

 

Information we collect about you

With regard to each of your visits to the website, it may automatically collect, as most websites do, the following information:

1. Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

2. Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); pages you viewed or searches you carried out; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Uses made of the information

We use information held about you in the following ways:-

  • To carry out our obligations arising from any contracts entered into between us relating to consulting, coaching and training and to provide you with the information and services that you request from us
  • To notify you about changes to our services

Information we collect about you when delivering a consultancy, coaching or training contract, and how it is used
Upon starting work with you, basic personal information will be collected for contact and identification reasons. During meetings, an assessment of your requirements will be completed, and notes will be taken after sessions. The assessment and notes are used solely for the delivery of a service to you.

Your personal information is kept securely. Confidentiality will only be broken if we have concerns that you or anyone else is at risk. If this occurs it will be discussed in the coaching/training session, and actions or recommendations will be discussed and documented in the related notes.

Security of your data

Information will be kept securely and confidentially in line with the data retention policy as stated above. Paper notes are kept in a secure, robust locked filing cabinet and stored within an alarmed building. All digital information is stored on a single personal computer, which is password protected and stored within an alarmed building. The mobile phone is encrypted.

 

Your rights

Your personal data will not be used for marketing purposes, nor shared with any third parties. We will not share any of your confidential information with any third parties unless we are instructed or permitted to do so by you or are required to do so by law.

You have rights relating to the information we hold to verify the accuracy or to ask for them to be supplemented, deleted, updated or corrected. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us via the contact details stated on this website.

Information will be provided to you within 30 days. We want to make sure that your information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You have a right to request the transfer of your data to another individual or company.

Your Access to and Control over Information

You may opt out of any future contacts from us at any time.

 

You can do the following at any time by contacting us via the email address or phone number is given on our website:-

  • See what data we have about you if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data

Sharing of data

We store client contact details on a personal computer, which requires a password before data can be accessed. Please let us know if you would prefer that we did not keep such data in your case.

Your contact details are only seen by us. We use conventional domestic email, which like all such services is not specially encrypted. If you are concerned about the breaches of privacy that might potentially occur in any such system, then please do not mail sensitive information, or choose an alternative means of communication. Call us on 01832 720036 if you prefer.

On rare occasions where your information needs to be shared with 3rd parties, we will explicitly ask your consent before doing so, and the data will be sent to 3rd parties securely.

Lawful basis for processing your information

The lawful basis for our holding and using your information is in relation to the delivery of a contract to you. As an accredited member of the BACP and the BACP Coaching Division, we operate under a strict code of confidentiality.

Any changes we may make to this privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back to see any updates or changes to this privacy policy.

You can read our GDPR Data Protection Policy on the link on our website.

 

Contact Us

If you feel that we are not abiding by this privacy policy or have any questions about it, you should contact us immediately via telephone at 01832 720036 or via email at jan@foundations4growthco.uk.

 

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Foundations4growth Ltd - The Hay Loft - Home Farm Close - Lilford - Northants - PE8 5SG   |   Company number: 07020935